Introducing Patagonia Banff, a renowned brand that offers a unique outdoor experience in the heart of Banff, Alberta. With its prime location and stunning views, Patagonia Banff has become a go-to destination for adventure enthusiasts and nature lovers alike. The brand prides itself on providing high-quality outdoor apparel, gear, and accessories for all seasons, ensuring optimal comfort and performance. Patagonia Banff is committed to sustainability and socially responsible practices, aiming to protect and preserve the environment for future generations. With a diverse range of products, from jackets and ski wear to hiking gear and camping essentials, Patagonia Banff caters to the needs of outdoor enthusiasts of all levels of experience. Discover the thrill of the great outdoors with Patagonia Banff and embark on your next adventure with confidence and style.
Reviews
Love a visit to Patagonia Banff, staff were friendly and happy to help me with my questions. I bought a down vest which comes with a patch kit now in case it gets a tear. Was interested to hear about the Ironclad Guarantee that Patagonia offers and that I can get it repaired in store if needed
I cannot say enough good things about Ellie, Kate and the whole team at Patagonia Banff. Amazing customer service!
They helped me find the right jacket and then patiently helped me sort out delivery challenges with Canada Post. (Canada Post does NOT get a five star review!).
The team went above and WAY beyond to help me get the jacket I wanted. I highly recommend the store.
There are lots of ski and snowboarding shops in Banff. However Patagonia by far has the best quality clothing.
The shop itself is situated at the end of town away from all the other ski shops - and also has views down the street to the mountain.
Service: Friendly
Patagonia always has great quality and fashionable outdoor clothes and accessories!
Felt un-welcomed, was not greeted and they were even looking at us. But when other people came was instantly greeted with a smile. Felt like a race thing but they could just be rude. In general, very uncomfortable. (I love the brand)
We wanted to purchase a jacket the store did not have in stock. They ordered one from Calgary, called us immediately it arrived, as well as emailed us. The staff were great.
Staff are happy to greet you but not willing to provide customer service. They present themselves as people who are more interested in doing the least amount of work by standing around talking to each other instead of helping the customers that were queuing up for help. They didn’t seem interested at all in hearing the concerns of customers to the defects of the products they were selling, but instead suggesting that a repair can be offered after 12 weeks of waiting.
Interesting that Patagonia is always marketing their iron clad guarantee on their goods but manufacturers everything in China where quality suffers from being the lowest cost producer. My clasp on my hat broke and the colour started bleeding on the garment dye after a couple of uses. Not worth the money.
Wish it had Banff-specific gear, even if just a few t-shirts. Had one off brand Banff shirt that seemed incredibly cheap
Location
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
10:00 AM - 08:00 PM
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Sunday
10:00 AM - 06:00 PM
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